The museum is located at Fayetteville Street Mall in the historic Briggs Building, downtown Raleigh.
The Raleigh City Museum's mission is to help people understand the city's present through understanding of its past, collects, preserves and interprets materials pertaining to Raleigh's history and culture.
The Raleigh City Museum is the only home for artifacts of the city and its culture. It is an educational center using exhibits, lectures and programs to help residents and visitors learn about the diverse aspects of the city's people, places and events.
The museum is open to the public, and schedules special group tours including school classes, senior citizens, civic groups and special needs groups.